If you want to get David McNamer energized, start talking about customer service. The manufacturing manager for G.C. Evans, a manufacturer of cooling, heating and pasteurizing equipment, notes that although customer service was a key part of the company’s business model, it had experienced challenges as its relationships with major bottlers had deteriorated, largely due to inattentive customer service.

NORD Gear Corp. offers its Screw Conveyor Package, a compact, reliable and cost-effective alternative to traditional screw conveyor drives, the company says.

Original equipment manufacturers (OEMs) have been quick to respond to increasing demands within the beverage industry by creating equipment that accommodates faster filling times, flexibility in processing, and quick handling of multiple SKUs.

An early-spring snowstorm did not stop attendees and exhibitors from trekking to Chicago's McCormick Place to see and showcase the latest supply chain solutions at ProMat, which took place March 23-26.

Woodinville, Wash.-based Redhook Brewery, a part of the Craft Brew Alliance (CBA), has seen its water savings add up following the integration of a dry-run bottling conveyor from Emerson Power Transmission Solutions.

Celebrity-centric blog spots have led to a proliferation of rumors — whether true or not — surrounding those in the public eye. Although this sort of proliferation usually is met with disdain and resistance, SKU proliferation within the consumer packaged goods (CPG) market is fueling a marketplace full of choices.

Vacuum Barrier Corp. added the EasyDose G2 Lite to its Nitrodose portfolio of liquid nitrogen injection systems.

KHS developed the new, horizontally arranged Feedflow feed module for conveying very light preforms to its InnoPET Blomax stretch blow molder.

Highlighting its Freightliner Trucks Business Class M2, Daimler Trucks North America LLC’s Freightliner trucks offer the M2 106 and M2 112, which both feature best-in-class visibility with a 2,500-square-inch windshield and have numerous manual, automated and automatic transmission choices, the company says.

Just as zone defense is used in basketball as a means to defend specific zones of the court and ultimately protect the goal, zone defense in conveyors also works to protect a goal — but this time the goal is a product or package.